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New Contributor
Posts: 2
Registered: ‎08-20-2013
My Device: Bold 9790
My Carrier: Lime
Accepted Solution

My Bold will not play You Tube videos

Hello, I'm new to this forum.

All of a sudden today my BB wil not play Youtube videos.

It tries, it says buffering and then I get a message saying "Device media processor is busy" .Does anyone know what is going on. Thanks.

Forums Veteran I
Posts: 1,849
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: My Bold will not play You Tube videos



Welcome to the blackberry family

Friend to be able to play video in your device we recommend you to be connected to a wifi network

Always recommended to use wifi network for you to play video and you want to see a video and you're just using your data plan...

I also recommend restarting your blackberry so you do not get the message busy to watch a video


Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**

@ gutijose14

BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
Forums Veteran I
Posts: 2,378
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: My Bold will not play You Tube videos

Hi! Try checking your APN. It should be the one specified by your provider. Try calling them, if your not sure of your APN.

Or as mentioned above. Try doing a soft reset. Also try clearing your browser history, cache, cookies.

Cheers! Smiley Very Happy
Click " Like " if you want to Thank someone. If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.
New Contributor
Posts: 2
Registered: ‎08-20-2013
My Device: Bold 9790
My Carrier: Lime

Re: My Bold will not play You Tube videos

Thanks. Yes, i was connected to Wi Fi network. It was something that developed only yesterday.

But re-starting my phone has made it work fine. Thank you so much.