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New Contributor
Posts: 8
Registered: ‎08-06-2013
My Device: Bold 9700
My Carrier: Vodafone
Accepted Solution

My Bold wont connect to Home page internet browser.

Everything has been fine up until yesterday, but now I can't connect to my google home page. It seems to load incredibly slowly then nothing happens - no message about connection problems or anything.

Everything else works. Emails, Apps, Blackberry world, Sky news vids etc etc, but no browser. 

 

Anyone have any ideas ?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My Bold wont connect to Home page internet browser.

Hi calum_james

Welcome to BlackBerry Support Community Forums

 

 

Please try those steps and see if it helps :

 

First Clear your Browser Cache : Open your Browser > Press the Menu key > Options > Scroll down to Clear Browsing Data ( Mark all field ) then Click Clear Now .Once it is done perform a battery pull restart by removing the battery while your device is Powered On , wait for a min. then reinsert it back . After reboot check your browser if issue resolves .

 

Try it and let us know .

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New Contributor
Posts: 8
Registered: ‎08-06-2013
My Device: Bold 9700
My Carrier: Vodafone

Re: My Bold wont connect to Home page internet browser.

Yay ! Coolbeans ! It worked. Thanks for the help.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My Bold wont connect to Home page internet browser.

Hey calum

 

 

You are most welcome .. Enjoy Smiley Happy

 

 

Cheers !

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.