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New Member
Posts: 2
Registered: ‎10-15-2008
My Device: Not Specified
Accepted Solution

My Browser doesn't work

I used to be able to select Browser and it would take me directly to the Internet. Now when I select Browser, It takes me to a "Services - Email Accounts" page and I am unable to access the Internet at all. What happened?
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: My Browser doesn't work

First try reregistering the device by going into Options | Advanced Options | Host Routing Table. Find the bold entry, hit your menu key and select Register Now. See if you get a registration message in your Messages list. Afterwards try resetting the device by removing the battery for a minute.

 

If that doesn't work go into your Browser, hit the menu key and select Options. Go into General Properties. Try changing the Default Browser from BlackBerry Browser to Internet Browser (or vice versa). Then close and reopen the browser

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New Member
Posts: 2
Registered: ‎10-15-2008
My Device: Not Specified

Re: My Browser doesn't work

I tried your suggestions. The only one that worked was removing the battery. The other two options failed. But, by removing the battery I'm up and running again. Thank you.

Forums Advisor III
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: My Browser doesn't work

Can you kindly mark this thread as solved so that other users with a similar problem can find a possible solution more quickly? Thanks.
~Lorrie~ Master of All Things Blackberry!