03-31-2013 10:39 AM
The backlight comes on, the red LED lights then goes out and a little timer (?) face appears in the middle of the screen. Then nothing further happens at all.
I have zero access to the device so can't give any further information.
Is there anything that can be done?
Solved! Go to Solution.
03-31-2013 11:40 AM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
03-31-2013 11:52 AM
Thank you for your welcome and for the response. I have read a lot in this thread and saw th "kick start" response here ome days ago. Tried it but the result was the same as I described - i.e. the phone is dead. Have tested the battery in my wife's device and it is in perfect condition. Have used my wife's battery in this device as well.
03-31-2013 11:57 AM
03-31-2013 03:56 PM