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New Member
Posts: 3
Registered: ‎08-03-2010
My Device: Curve 8520
My Carrier: fido

My Curve 8520 wont retreive picture messages, help?

I have had my curve 8520 for about three weeks and whenever i get a picture message i try to retrieve it and i dont get it. it says receiving message for a while but then it just goes away, other times it will wont receive the message for a long time then after a few hours i get it.

why does it do this? why cant i get the picture message right away?

Guru II
Posts: 21,728
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: My Curve 8520 wont retreive picture messages, help?

What carrier are you on and what is your OS version?  Look in Options >About on the 3rd line down.


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New Member
Posts: 3
Registered: ‎08-03-2010
My Device: Curve 8520
My Carrier: fido

Re: My Curve 8520 wont retreive picture messages, help?

im with fido and where in options? sorry im new to blackberries and i dont know where to look for the OS version

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Curve 8520 wont retreive picture messages, help?

Look at Options > About, third line down beginning with a "v.4.xxx"
What is yours?

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New Member
Posts: 3
Registered: ‎08-03-2010
My Device: Curve 8520
My Carrier: fido

Re: My Curve 8520 wont retreive picture messages, help?

v4.6.1.320

is that right?

Guru II
Posts: 21,728
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: My Curve 8520 wont retreive picture messages, help?

Yes.

 

You should probably upgrade your OS to the latest.  I can't guarantee it will fix this problem but it may.

 

The thread below has a download link for the OS, just download it, then install it to your PC.  Follow the instructions EXACTLY as outlined in the first post and you should have a successful upgrade.

 

http://www.blackberryforums.com/general-8500-series-discussion-gemini/227461-latest-os-8520-5-0-0-11...


--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Visitor
Posts: 1
Registered: ‎08-01-2010
My Device: Curve 8530

Re: My Curve 8520 wont retreive picture messages, help?

I had this problem with my BB Curve 8530 the second day I got it. I couldnt receive picture mail & I couldnt send it. I called Metro PCS & they transfered me over to a BlackBerry Tech that helped me out alot! He said that my phone was never even contected to the BlackBerry network. But he gave me some codes to put in my phone, then told me to cut my phone off and that fixed all my problems

**Pretty(Girl]Badd;-)**