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New Contributor
Posts: 4
Registered: ‎08-07-2012
My Device: Curve 9300
My Carrier: AT&T

My Curve 9300 lost service need help ASAP

I lost all serivce on my blackberry curve 9300 and the only way I get service is if I go outside my house. Sometimes I get service in my house but it's for 5 seconds and then I get "searching for network" then it goes to "SOS" I need help ASAP.

Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: My Curve 9300 lost service need help ASAP

I would suggest calling your carrier and seeing if there is a fault in your area? 

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New Contributor
Posts: 4
Registered: ‎08-07-2012
My Device: Curve 9300
My Carrier: AT&T

Re: My Curve 9300 lost service need help ASAP

My carrier won't do anything about it because I'm not an authorized user of the account which is stupid. I wasn't having a problem with service for about a year and yesterday my service just cuts out for no apparent reason.

Hall of Famer III
Posts: 57,554
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My Curve 9300 lost service need help ASAP


yankeegirl32491 wrote:

My carrier won't do anything about it because I'm not an authorized user of the account which is stupid. I wasn't having a problem with service for about a year and yesterday my service just cuts out for no apparent reason.


Hello...well, that's a bit disconcerting...aiding and abetting what could be an unethical use of service...but I'm hopeful that there are further details that mitigate that suspicion. In any event, review this KB for perhaps helpful information:

  • KB03448 Network status indicator shows "SOS" on the BlackBerry smartphone

It is possible that they have a tower out, and you now are receiving service from a more distant tower, which does not have adequate signal strength to work through the walls of your house. But, sadly, there is no way for you to actually find out if such is the case or not.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

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