Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
01-04-2009 06:41 PM
I m all new to this blackberry forum thing....anyway i have a blackberry curve and all of a sudden yesterday it just stopped working. when i looked at the phone the screen was all white so i took out the battery and put it back on thinking that it will come back up but it didnt. Then i took the battery out again and plugged it to the USB(without the battery) because ususally it comes back up, but it still didnt. i put the battery again and plugged it to the USB thinking that it needs to charge but still no since of that flashing red light. I took the battery out and put my friends battery (cos he has a curve too) but still it didnt work. I did try holding down the power (red)button still not back on.
I just dont understand whats wrong with it, its not like i dropped it in the water or dropped it on the floor. I didnt do anything to it. It just stopped working.
Im really frustrated right now...I just dont know what to do..i hope someone can help me
01-05-2009 03:56 AM
Hi. I'm having the same problem. It just happened. It was working fine a few hours ago. Then I went to charge it and it was just dead. Like you, I thought it was the battery. But that doesn't seem to be the problem. Plus, I still had plenty of battery time, I was just charging for tomorrow. Strange. This phone is less then 30 days old. Uhg. I'm so frustrated.
01-23-2009 10:20 AM
My Blackberry Curve has done the same thing...several times. I left it last night with a full charge. Wake up this morning to a completely white screen & no response. Remove battery and try to turn on .... no reponse. Connect charger and I have a solid red light...no response. Frustrating as this is my business phone!!
If I hold down red off button....occasionally a white screen will appear with the timer symbol not moving. Any suggestions?
01-23-2009 07:32 PM
01-29-2009 02:56 PM
Last week I woke up in a hotel but the blackberry didn't. I was working just fine, even sent a couple of pics, and it just flat-died. No lights. Battery is fine as I tried it in another unit. usb won't power it up. AC won't power it up. DC won't power it up.
Is there anyone who has any idea how to at least find a way to powerup these dead units? It's a shame. I have a BOLD now and a dead curve... there's got to be an explanation for this - a power connector broken? Something.
01-30-2009 08:23 AM
I got to looking into this issue today. I took this back off, took the battery out (sim card and memory card already out) and plugged into the usb w/ desktop mgr. Nothing.
I unscrewed two screws and removed the front cover and keyboard. This made the sides loose, but still remained attached on the back toward the bottom. Plugged into USB again and BLAMMO - up it comes.
Jiggling the side pieces seems to make the connection/power come and go. It seems to be a loose connection folks - I haven't looked with a magnifying glass but will probably take this $400 BOLD back to the store ... I like the curve better to tell the truth.
- jl -
02-16-2009 03:30 AM
I finally got my curve to work. I just left it on the charger for a while and then it powered up. It seems if its a little low on power and I don't charge it relatively soon it shuts down and won't power up for awhile. I've also updated the software and cleaned out the junk files. It seems to be working fine now, go figure.
03-04-2009 09:25 AM
I had the same thing happen this morning. Turns out the blackberry was just REALLY dead. The battery needed to be charged and the device kept trying to reboot. So...to get it out of reboot mode, I treated as though it was bricked by doing the following suggestions through Step 2 without reloading the OS: http://crackberry.com/blackberry-101-lecture-12-ho
This should at least get it out of reboot loop mode and then you should be able to see if hte battery is just really dead.
09-14-2009 09:17 PM
01-11-2010 04:32 PM
I too have the same problem. I don't have the white screen. I have before but it never turned off and wont turn back on. I have dropped my phone in the past but I have not done so in a long time and just yesterday I went to turn it on but nothing happened. It was strange because I did not turn it off. I knew that the day before my battery was almost dead but I had charged it for a while. To rule out the battery being dead I charged it for 8 hours or more and still nothing. I have taken out my battery numerous times and put it back in to see if that would help. Nothing! This is really irritating and maddening. I didnt expect this from a Black Berry. I need my phone for my job! My anxiety level is high and about to get alot higher if I cant figure out what is wrong. Someone, please help me.