03-28-2011 09:15 AM
When i compose an email and put in the adress i wish to send to, it does not give me the option to send the email. It only give me the option to save draft. HOwever if i press reply to something someone send me then it does give me the send option and the email sendsd perfectly
Anybody know how to fix this?
03-28-2011 09:21 AM
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device: http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
03-28-2011 09:22 AM
the info about my phone
Device info: 8528
OS version: 220.127.116.112
Apps and free space File free before and after a battery remove/replace. 109mb free space
Did a battery pull fix your issue? - NO
03-30-2011 02:00 PM - edited 03-30-2011 02:00 PM
While written for the Storm, please review this KB to see if perhaps it applies:
Please reply back with precise details related to that KB. For instance, you say you cannot send but you can reply. Can you forward?