04-30-2013 06:23 PM
good day.... last night i downloaded a theme and after i downloaded it... i started to freeze and it reboot by itself, after i open my phone, all the application is in home screen.... i moved the files back to its folder and i noticed all the icon in my media folder was missing... but in my media folder at my home screen i can see them complete... by the way im using bold 9900 OS 7.1 thnx....
05-01-2013 12:01 PM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!