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New Contributor
Posts: 9
Registered: ‎12-13-2011
My Device: Torch 9800
My Carrier: Bell

My Kobo App

I can't open my books!  I get a error message saying "Book must have the first chapter!"

Guru II
Posts: 21,612
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: My Kobo App

Have you tried deleting the Kobo app and reinstalling from AppWorld?

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New Contributor
Posts: 9
Registered: ‎12-13-2011
My Device: Torch 9800
My Carrier: Bell

Re: My Kobo App

I have done that a few times, no change!
Guru II
Posts: 21,612
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: My Kobo App

I would contact kobo. Either they can give you a solution or they can refund your money for the book.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 9
Registered: ‎12-13-2011
My Device: Torch 9800
My Carrier: Bell

Re: My Kobo App

Thanks, done waiting for a reply from Kobo.  Thought I would try here as well.

Guru II
Posts: 21,612
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: My Kobo App

Looks like they have a forum where this has been discussed. No solutions are offered but there were people from Kobo helping.

https://getsatisfaction.com/kobo/topics/book_must_have_the_first_chapter

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Highlighted
New Contributor
Posts: 9
Registered: ‎12-13-2011
My Device: Torch 9800
My Carrier: Bell

Re: My Kobo App

Thanks, looks like the same problem.