05-29-2009 09:04 AM
I recently got a replacement bb Curve 8320. I had a media card in my old phone and when I put it in my new phone it kept rebooting my cell phone every 1-2 minutes. I went and bought a 4GB Media Card, had the guy at T-Mobile Format it and then went home and placed all of the photos, videos, music and purchased ring tones from my old media card to my new one. When I placed the new Media Card into my phone it keeps doing the same thing. I get the hour glass and then the phone reboots over and over again. Someone please help!!!! The phone has been wiped out and all applications have been updated, so I am not sure why this is happening.
05-29-2009 09:47 AM
does it boot perfectly fine with the media card out?
what version of device software (options-about, 3rd line down, v4.x.x.x)
was this the version it came with or did you upgrade it? if you upgraded it, did you upgrade with the media card installed ?
have you tried your old media card in the device?
05-29-2009 11:18 AM
It reboots and works perfectly when the Media Card is out of it.
The phone was upgraded yesterday morning to the latest version of v4.x.x.x (I'm not sure the exct numbers) but it was done over the phone with a T-Mobile Tech Support person. That afternoon I took the phone to a t-mobile location, bought a new Media Card and had them format the brand new card. It was in the phone and it worked perfectly, (but the Media Card was blank)
When I got home that night, I took everything (photos, purchased ringers and videos) off of the old Media Card and just dropped them into the new Media Card. I installed the new Media Card back into the phone with the transferred data and the phone started acting up again. I am not sure why.
I have not tried putting the old Media Card back in the device since I purchased the new one, but did attempt it after upgrading the phone and it was messing up.
07-03-2009 06:37 PM
I buy the bb 8320 rim mobile few days back and facing this same problem of reboot. It get reboot anytime while calling, checking emails etc. Sometimes this happen very frequently. It app version is 18.104.22.168(81), reinstalled this with same version but still it get reboot anytime. I have not installed any extra software in this. Why it keep on getting reboot can any one help me with this. This is brand new mobile. Is there any manufacturing defect in this. It shows total file 55312384 and file free 13762704. Media card 1G is all free.
Thanks in advance for the help
07-03-2009 11:13 PM
07-04-2009 08:38 AM - edited 07-04-2009 08:43 AM
its also best when installing the 4.5 software to your BB, that the media card is removed from the BB during the installation. It has been known to cause these problems. Once the software has been fully reinstalled, you can then reinsert the card.
If your card was in for a previous installtion, best to format the card within the BB again.
In my very first post I gave you directions on how to locate the exact version installed on your BB. It is very useful information to be able to help you. Also why do you plug the card into your PC to put files on it, you can plug your BB into your PC and transfer them to it that way. and in your case I would follow the instructions of making sure the .dat files are not being copied over, and make sure you dont have anything that is not media content. something you are transferring is corrupted. dont copy the folders over. Copy content in the folder to the new empty folder on the BB. (reformat while in the BB first so you have the folders)