10-29-2008 01:44 AM
I can't get my Outlook to sync with my BB. When I attempt to sync it through DM a synchronization box appears and it says it is in process. But, nothing happens. I don't get an error, it just doesn't sync. It was working fine just a couple of weeks ago and it just stopped working. Any ideas?
10-29-2008 02:20 AM
Hi and welcome to the forums!
Before reinstalling the DM try this USB troubleshooting procedure:
In most cases like yours, the cable had either been moved or loosened in the USB slot.
I would also fist try a new cable before dismantling a previously successful installation.
If you have reinstalled, you would need to use this procedure, to ensure your registry and system files contain no traces of the previous install:
If you need more info please ask! If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks
10-29-2008 06:43 AM
Hi, and welcome...
Also, just to clarify, when the sync window starts is there any progress at all?
Does it close the desktop manager when it attempts to sync or does the progress bar just stay?
Sometimes there can be an issue with your mail store or address book.
10-29-2008 11:01 AM
10-29-2008 12:05 PM
Calendar entries with attachments can't sync. Change your view in calendar to only show entries with attachments and delete the attachment.
Open calendar in outlook - choose view, arrange by and current view then customize current view. Choose Filters, then the tab for more options and choose "only items with" and choose attachments
Do you have any attachments?
10-29-2008 12:40 PM
Just reread the post.
Please specify the following:
Operating system (if Vista 32 or 64 bit)
Outlook version (200,2003 etc.)
device OS version
11-01-2008 03:49 PM
Sorry, been away for a couple days.
By desktop vesion do you mean my Desktop Manager? If so, it's 220.127.116.11
PC-IBM Think Pad
Operating System - Microsoft 2003
Outlook version - 2003
how do i find my device OS version?? sorry.
11-01-2008 04:06 PM
Your device version can be found on the Blackberry
go to the options icon click select ABOUT version will
look like 4.x.x.xxx.
For your PC please go the settings, control panel, system and see what the operations system says.
Microsoft OS 2003 was a server OS.