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VKS
Visitor
Posts: 1
Registered: ‎10-20-2008
My Device: Not Specified

My Pearl is dead : Please Help

Hi,

Last week , my pearl (8100)started behaving abnormally. It reboots by itself , red light blinks and  shows hour glass for a minute or two and then reboots again.

 

I have shown to a local cellphone repair dealer , who tried flushing the software and reloading...Nothing worked..he said it might have developed some hardware problem.

 

But ,Now condition has deteriorated and when I plug it to power to charge the battery, it is not charging and no red light blinking....no rebooting...it seems completely dead.....

 

Please help.

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Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: My Pearl is dead : Please Help

[ Edited ]

First you can download the Desktop Manager from here: https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22. Next download the handheld software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

 

Afterwards try reloading the OS in one of 2 ways:

 

  1. http://www.blackberry.com/btsc/KB03485
  2. http://blackberryfaq.net/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

Let us know how it goes
Message Edited by jmrmb80 on 10-22-2008 02:45 AM
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