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New Contributor
Posts: 3
Registered: ‎11-07-2013
My Device: Blackberry Torch 9800
My Carrier: Unlocked

My Phone Wont Start Up Just Red Light and Off

My Blackberry Torch 9800 wont start up!

Ive tried to do the research in motion Loader but the the previous owner didn't give me his password and like a normal person would think type it in 10 times wrong and it would only wipe the documents, but the phone firmware software and now I am unable to put a software in the phone and I'm still having the phone of problems.

Hall of Famer III
Posts: 58,151
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: My Phone Wont Start Up Just Red Light and Off

Hi and Welcome,

Sorry, but the wording of your post isn't possible to understand. Can you try again please?

Thanks!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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