10-20-2012 08:07 AM
My torch 9800 was working fine, upgraded to 6.0 Bundle 2949, and it synced a few times, and now It will not sync.
It goes 1/2 way through and then I get the error message "Sync Error-Invalid record ID"
"An error occured during an attempt to access a device database record.
PLEASE HELP... I've all ready given up getting all of my palm addresses into this device, but now I may loose all of my contacts between my computer & phone I have...
10-25-2012 11:20 AM
Welcome to the forums.
Have a look at the two below article which may help you out with your issue.