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New Contributor
Posts: 7
Registered: ‎05-20-2012
My Device: Torch
My Carrier: O2

Re: My Torch won't turn on or charge

Hi have the same problem mine won't come on or even give te read light when charger is plugged in.is there away of fixing this and is there a number I can done for help in the uk
New Member
Posts: 1
Registered: ‎08-22-2013
My Device: torch 9800
My Carrier: digicel

Re: My Torch won't turn on or charge

Sounds ridiculously crazy but it worked!! saved me from discarding a working phone since I had changed the battery already without success. Thank you ever so much for your suggestion.
New Contributor
Posts: 8
Registered: ‎10-05-2010
My Device: Torch 9800
My Carrier: AT&T

Re: My Torch won't turn on or charge

Nuts, but it worked!  Thanks a bunch!

New Contributor
Posts: 5
Registered: ‎10-08-2013
My Device: Blackberry Torch 9860
My Carrier: T Mobile

Re: My Torch won't turn on or charge

My torch 9860 went off at midnight last week, could not charge, I got a desktop charger and charged the battery, but still it does not power on. The desktop does not detect my device, ofcourse it is off. I have tried removing the battery to force start, moistened the battery, been removing and putting back the battery for over a week, its just dead, no noise, no sign of life. I need help please. What worked for you guys? Cant figure it out

New Contributor
Posts: 8
Registered: ‎10-05-2010
My Device: Torch 9800
My Carrier: AT&T

Re: My Torch won't turn on or charge

Greetings! 

 

Mine does this every few days.  Here are the exact steps.

 

1.  Pull battery.  No cords plugged into Torch.

2.  Plug cord into Torch on your PC.  

3.  Wet thumb and touch battery connector.  Red light comes on Torch.

4.  Wait a couple seconds.  Put battery into Torch.

5.  Wait ..can be a minute or so.  Then press and Hold Power to start Torch.

 

Sometimes it starts without holding power.  Sometimes I have to do this a couple of times.  If you unplug cord and battery wait about a minute for it to drain of power.

 

New Contributor
Posts: 5
Registered: ‎10-08-2013
My Device: Blackberry Torch 9860
My Carrier: T Mobile

Re: My Torch won't turn on or charge

Thanks so much taloncc. Your guide was very simple to follow and great for non tech people like me but unfortunately, the plc does not detect the BB. Still as dead as ever. No red light, no beep even for half a second. Is there any other thing I could try?
New Contributor
Posts: 8
Registered: ‎10-05-2010
My Device: Torch 9800
My Carrier: AT&T

Re: My Torch won't turn on or charge

Try leaving it disconnected with no battery or anything for several hours.  Also, remove the SIM card and try.

New Contributor
Posts: 8
Registered: ‎10-05-2010
My Device: Torch 9800
My Carrier: AT&T

Re: My Torch won't turn on or charge

Use the PC and NOT the wall charger.
New Contributor
Posts: 5
Registered: ‎10-08-2013
My Device: Blackberry Torch 9860
My Carrier: T Mobile

Re: My Torch won't turn on or charge

Still didn't work. Will leave out everything and see if there will be a change tomorrow but I doubt. How do I even recover all the things I saved on it?
New Contributor
Posts: 8
Registered: ‎10-05-2010
My Device: Torch 9800
My Carrier: AT&T

Re: My Torch won't turn on or charge

If it won't boot, the only data you can get off is what is on the SD Card.