01-20-2013 04:34 PM
hello, i wondered if someone could help me please. My phone had been randomly flashing for no reason, so i went under messages and it would disapear. I thought it was strange that i havent recieved any sms messages for a few days, and i spoke to my best friend on the phone and she said that she hasnt had a reply from me for ages. I worked out that my phone was flashing to say that i had a message but it wasnt actually coming up, so i cant read my messages. I have tried deleting my messages but that didnt do anything. Its very annoying and i dont know what to do. Please can someone help me.
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01-20-2013 05:52 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
01-20-2013 06:10 PM
01-20-2013 06:13 PM
OK...I next recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!
01-21-2013 03:29 AM
01-21-2013 09:31 AM