05-29-2011 03:57 PM
Hi. I have a problem that I have not been able to solve. My balance continues to be consumed little by little every now and then. Its in fraction of the currency but it is so irritating. I'm not subscribed to any service with my telecom company (STC) but I have a feeling that it is due to any of the programs I have downloaded and installed. I tried to remove some of them (not all) but the problem is persisting. Some of my friends have some of the same programs installed but they are not having this problem. Anyone having any idea what the problem could be?
05-29-2011 09:00 PM
Welcome to the forums!
When you say your "balance continues to be consumed" are you talking about your device memory? And if so, you say it's in "fraction of the currency" Can you please explain further?
If you are indeed talking about device memory, please be advised that this is normal for a BlackBerry device.
It's great that you're removing things you don't use or need, but you'll also want to do a hard reboot once in awhile to reclaim some of the lost "disk space" you're experiencing.
With your device powered on, remove the battery for a couple of minutes, then replace it. When you check your "balance" you should notice an increase.
05-29-2011 09:46 PM
05-30-2011 12:21 PM
I meant neither the memory nor the monthly charges. At the end of a call I make or a sms I send, a dialogue box appears telling me how much the last action cost and what my current balance is. Now this box keeps on coming at random times (without a call being made or sms being sent) and each time a fraction of currency is used up gradually reducing my (money) balance. Are you aware of any software or some sort of virus that can do this?
05-30-2011 08:08 PM
Who is your service provider and what type of plan do you have? Is it a pay-as-you-go type plan?
09-08-2011 08:07 AM
09-10-2011 10:42 AM
If I turn data off, can I still receive texts? My phone keeps connecting to the internet and I don't want it to. I turned off all settings that tell it to, as far as I know. I don't know what to do.