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New Contributor
Posts: 2
Registered: ‎06-07-2010
My Device: storm
My Carrier: AT&T

My blackbbery cannot sync with my itunes

[ Edited ]

My blackbbery  connot sync with my itune.I got some music i would like transfere in my Blackbbery how to get it done?

Hall of Famer III
Posts: 58,817
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: My blackbbery cannot sync with my itunes



Please see this KB:

  • KB17354 How to switch between iTunes and Windows Media Player for BlackBerry Media Sync


If that does not provide your answer, please post back with full details of exactly what you try and exactly what happens.



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New Contributor
Posts: 5
Registered: ‎04-15-2010
My Device: Torch 9800
My Carrier: Globe

Re: My blackbbery cannot sync with my itunes

i have the same problem. i used to be able to sync iTunes with my BB9700, then all of a sudden, i get a message "There are no songs in your iTunes library." i tried switching the music source from iTunes to Windows Media Player. no problem here - the playlists in WMP were found & sync'd with my BB. but switching the music source back to iTunes gave me the same error message of no songs in my iTunes library. although my iTunes library is in my C: drive, the actual songs are on my network drive. i don't think this is an issue since i could sync previously. my computer is in 64-bit Windows 7. i sync my BB9700 via USB. my BB Desktop Manager is version my BB9700 is running v5.0.0.862.