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Posts: 1
Registered: ‎07-29-2013
My Device: Blackberry curve 9360
My Carrier: Doctor

My blackberry 9360 curve is nomore working ??

About 2 weeks ago, I got my blackberry wet into my bag, so when i realised it, i immediately decided to dry it up.. I basically dried my phone just by taking the battery and the rest of device and putting it under the sun. A couple of hours later, i put battery back into the device, the red light appeared for a short while then disappeared. I got all sure that my battery must have been low, so i decided to charge it. But the phone wouldn't work. Therefore, i've been leaving my phone under the sun for days, and always making it charge but it still won't work. So please, what must i do to make the phone work back again? Buy a new battery or an another stuff ?Thanks alot!
Hall of Famer III
Posts: 58,464
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: My blackberry 9360 curve is nomore working ??

Hi and Welcome to the Community!


Run, don't walk, to this FAQ:

Do everything it says, including waiting the maximum recommended time (perhaps longer...perhaps 5 days). Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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