10-19-2013 09:05 AM
My BB 9780 will not connect. Once I connect to the PC it does not do anything. I used to get a message when i plug in asking me to choose if i want to connect as mass media or charge only. I tried everything and still i can get it to work. Please help! (I run OS 6 and my DM is ver 7)
10-21-2013 02:02 PM
Welcome to the BlackBerry® Support Community Forums.
Does your computer not detect is the BlackBerry smartphone is connected or the BlackBerry Desktop Software?
How to check if a Windows system is detecting a USB connected BlackBerry smartphone
Also the following article may help:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry smartphone