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New Contributor
Posts: 3
Registered: ‎07-15-2012
My Device: blackberry curve 8250
My Carrier: viriny

My blackberry curve 8520 only reboots half way than stop can any one help me pls

 
Hall of Famer III
Posts: 59,093
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: My blackberry curve 8520 only reboots half way than stop can any one help me pls

Hi and Welcome to the Community!

I recommend that you attempt to boot into Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in Safe Mode

It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Member
Posts: 2
Registered: ‎06-06-2013
My Device: blackberry curve 8250
My Carrier: 8250

Re: My blackberry curve 8520 only reboots half way than stop can any one help me pls

I tried to click on the escape button but the phone auto. turn the light and starts rebooting and again stop at 75 % what i should i do ?

New Member
Posts: 2
Registered: ‎06-06-2013
My Device: blackberry curve 8250
My Carrier: 8250

Re: My blackberry curve 8520 only reboots half way than stop can any one help me pls

I tried to click on the escape button but the phone auto. turn the light and starts rebooting and again stop at 75 % what i should i do ?
Hall of Famer III
Posts: 59,093
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: My blackberry curve 8520 only reboots half way than stop can any one help me pls


fridashabayek wrote:
I tried to click on the escape button but the phone auto. turn the light and starts rebooting and again stop at 75 % what i should i do ?

Hi and Welcome to the Community!

You need to keep trying...it can be quite tricky indeed to get the sequence just right.

 

If you cannot succeed, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.


You may also need the use of these tricks:

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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