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New Contributor
Posts: 2
Registered: ‎03-31-2010
My Device: 8900
My Carrier: T-mobile

My blackberry got wet ! :O

Alright , now my phone got wet & my keyboard does not work . Well some of the buttons dont . I called t-mobile and they told me to take my battery out and to look on the top left corner to see if something was red which meant my keyboard was damage but it wasn't red . So then he told me to goto download the desktop manager and I did but now I'm stuck . I dont know where to go to fix the keyboard . I guess to trouble shoot it . I already updated everything on my blackberry also .

Hall of Famer III
Posts: 58,151
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: My blackberry got wet ! :O

Hi and Welcome to the Forums!

 

Here is an FAQ that should be useful to you.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎03-31-2010
My Device: 8900
My Carrier: T-mobile

Re: My blackberry got wet ! :O

I did that but it still doesnt work . The company said I have to do something on the computer now or something like that .