Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎01-09-2013
My Device: Blackberry Curve 9300
My Carrier: Etisalat
Accepted Solution

My blackberry isn't charging at all or syncing media

[ Edited ]

I have a blackberry curve 9300 and today I tried to sync media to it but the cable didn't work. Then I tried charging it but it didn't charge or indicate that it was charging. What's the solution?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: My blackberry isn't charging at all or syncing media

It could be the cable, the port on your computer or both.  Do you have a wall charger to test the port on the phone?

You can also take the phone to a repair shop or carrier and they can test another cable if you don't have one available.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 2
Registered: ‎01-09-2013
My Device: Blackberry Curve 9300
My Carrier: Etisalat

Re: My blackberry isn't charging at all or syncing media

I tried 3 cables and they didn't work. i also plugged the phone into 2 different wall chargers and still they didn't work. I tried using another battery, it still wouldn't charge. I don't know how to fix it

Highlighted
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: My blackberry isn't charging at all or syncing media

Looks like you have a bad port on the phone. You will have to take the phone to the carrier or repair shop.
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________