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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-03-2013
My Device: blackberry curve 8520
My Carrier: o2

My blackberry keeps tuning off

Whenever i listen to music my phone just turns off. the screen either goes white or black and now it wont turn back on at all Smiley Frustrated ive tried taking the battery out but it just loads for a few seconds then turns off again. help!!!!!!!!

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My blackberry keeps tuning off

Hi lucyd


Welcome to BlackBerry Support Forums



From what you described it appears that you should try a new battery,to see if that's a battery issue . Have you tried that ? Or start your device on Safe Mode , then play the same ,see if your device turn off itself. 


KB17877How to start a BlackBerry smartphone in Safe Mode


If even on safe mode it trun off then you might have to replace your Battery with a new one.


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