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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎07-07-2013
My Device: Blavkberry torch 9810
My Carrier: EE

My blackberry torch won't load

Randomly my phone reset its self then it wouldn't load back on it loaded to 3/4 of the way, so I connected my phone to the computer by a USB and tryed to update the software I did it step by step and it still doesn't work after updating it, whenever I do update it says I need to retry I get to the bit where it has to reboot but it just loads 3/4 of the way again. It just dosent load I can't get a new phone because I am on contract I have all my contacts and everything on here. I just don't see why it's not coming on am I doing anything wrong?
New Contributor
Posts: 9
Registered: ‎06-30-2013
My Device: 9630 Tour
My Carrier: Sprint

Re: My blackberry torch won't load

Have you tried BBSAK?    (Blackberry Swiss Army Knife)   Google it.  A great utility that may allow you to dump the phone contents, wipe and reload the OS.

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New Contributor
Posts: 3
Registered: ‎07-07-2013
My Device: Blavkberry torch 9810
My Carrier: EE

Re: My blackberry torch won't load

Ill try that now thankyou
New Contributor
Posts: 3
Registered: ‎07-07-2013
My Device: Blavkberry torch 9810
My Carrier: EE

Re: My blackberry torch won't load

I download bbsak and wiped it but it still not loading
Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: My blackberry torch won't load

Remove your battery nad plug your BlackBerry to a power source. Turn on then wait to boot and reinsert your battery.

 

Thanks.



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