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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-27-2013
My Device: Bold 9900
My Carrier: +60149314626

My blackberry won't loading and turn on

Hi, i would like to ask, why my dakota 9900 don't want to turn on? when loading it's not finish and freeze like that.. i already take out the battery for a long time but when i try to put in the battery, again the loading is not finish.. is there something wrong with my bb? thank you..

Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My blackberry won't loading and turn on

Have you recently installed any new themes or applications?


If so, try starting the device in Safe Mode and delete those apps from your Options > Device > Application Management.


Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877

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