01-27-2013 10:03 AM
Hi, i would like to ask, why my dakota 9900 don't want to turn on? when loading it's not finish and freeze like that.. i already take out the battery for a long time but when i try to put in the battery, again the loading is not finish.. is there something wrong with my bb? thank you..
01-27-2013 10:36 AM
Have you recently installed any new themes or applications?
If so, try starting the device in Safe Mode and delete those apps from your Options > Device > Application Management.
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code