My business uses BB messenger. My messenger contact's messages did not appear in BB messenger put the first line would appear in my general message center. I've had this problem before where I cannot add a person unless I use their PIN #. I can't figure out how to do that. If I use their phone number it goes to pending then never becomes a contact (I know that they accept me b/c I have held both phones in my hand at the sametime). Oddly I will often appear as my own pending contact.
and register an account. Then post to the applicable forum.
Occam's Razor nearly always applies when troubleshooting technology issues!
New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.