12-28-2013 10:49 AM
My computer does not recognise my Blackberry curve 9320. I followed the help instructions to adjust the administrative settings but this did not help. Any help or advice would be greatly appreciated. Many thanks in advance.
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12-28-2013 10:58 AM - edited 12-28-2013 11:02 AM
Maybe this will help. It's how to get BlackBerry Desktop Software to recognize your phone but if BDS recognizes it, so does your computer. Have a look here:
I hope that helps you.
12-28-2013 11:26 AM
01-04-2014 05:29 PM
Hello again. Sorry for the delay in getting back to you as promised. I hade to order the USB data cable from Amazon and wait for it to be delivered. Turns out that it was not the problem. It was the Desktop software that had become corrupted. Once I uninstalled it and reinstalled it everything worked just fine with the original USB cable. Thank you once again for your very kind help and patience.
Kind regards. Genie36