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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎11-11-2010
My Device: Blackberry Curve - 8330
My Carrier: Verizon

My display name and picture will not show up for some of my BBM contacts.

I have a blackberry curve 8330. I use BBM on a daily basis, but some of my contacts have told me that rather than seeing my display name, they just see my pin. I don't know how to fix this because on my phone, I can see my picture and display name clearly. I tried editing my name to see if they would be able to see then in their updates, but that didn't work. I also tried installing the newest version of BBM because I though that may have something to do with it... didn't work. PLEASE HELP.. it's just very frustrating. 


Thanks so much!

Forums Veteran I
Posts: 2,119
Registered: ‎08-07-2010
My Device: Bold 9900, Playbook , HS-700 headset
My Carrier: Rogers

Re: My display name and picture will not show up for some of my BBM contacts.


 Is this happening with single conversations or group conversations?

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