08-11-2014 11:36 AM
I received a virus in my email and had to delete my microsoft email from my phone because it wouldn't recognize my username or password. When I tried to add it back on, it still won't take my username or password. Both username and password work on my computer to access my email. I have worked with my server, (Rogers), Bell and Microsoft (who my email is based through). Noone can figure it out. I would appreciate your input on this.
08-11-2014 01:49 PM
Many times typing www.blackberry.com/integrate in your phone's browser and setting up your email that way will work when other methods won't. It's worth a try.
Let us know if that helps you.
08-19-2014 07:47 AM
When I google that url, I can get into the website and launched the email button, but after clicking on it, it says "unknown error, please try again". I did that and come up with the same message.
Two days ago my texting started to not work with the message "uncaught exception: DSSMA"Invalid state (5): 125. It feels like a slow death of my bb.