10-22-2009 12:32 PM
Hi to all,need some help on my new BB,all new to me. Maybe there are some one with the same problem that what I've got. I bought a BB 8900 Curve one month ago,still cannot get and send any mail.I can brows the net , but no mails. I went to the BB store and the person behind the counter told me that the problem is because I have a " ymnal " account. Pleas let me now if there are any one that know how to get my mail going pleas.
10-22-2009 06:53 PM
I think what the sales guy at the store was trying to say is that your account is not provisioned for BlackBerry services. You need to call your network carrier and ensure that you are on a BlackBerry Plan.
A way to see if you are on a BlackBerry Plan with your network carrier:
On the top right-hand side of the screen, does it say EDGE or GPRS (case sensitive). If its lower case, you are not on a BlackBerry Plan.
10-22-2009 07:42 PM
Welcme to the cmmunity supprt frums
Go to OPTIONS> ADVANCED OPTIONS > APPLICATIONS > HOST ROUTING TABLE > then press the Menu (BlackBerry) Button > REGISTER NOW.