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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-02-2011
My Device: Torch
My Carrier: Torch

My friend cannot receive my text

hello, I am using the blackberry torch 9810 and i was texting my friend. I bought the phone at 9/7 and it worked fine until 3 nights ago. 3 nights ago, suddenly my friend was not able to receive my phone. Well, she could receive  text messages that were all blank. I think is because of maybe i touched the language area. If i txt someone in Korean they are able to receive it but in English, they cannot receive the txt.. they do but only blank txt messages... please help me...

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: My friend cannot receive my text


I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.

Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.

Please tell us if it works for you.

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