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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎05-16-2013
My Device: Torch 9800
My Carrier: Digicel T&T ltd

My phone don't charge without turning off the radio signal on the phone.

My phone do not hold a charge unless I turn off the radio on the phone or remove the sim card. Prior to this it while charging a black plug used to replace the lightening bolt on the battery symbol. However, while the radio is off the plug do not appear. Please advise.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My phone don't charge without turning off the radio signal on the phone.

Hello seanjontt

 

Welcome to BlackBerry Support Forums

 

 

Are you sure that the battery is good enough or have you tried to use another Good BlackBerry battery , if not then try to arrange a fully charged battery and test it on your device , it will reveal if the problem is within your device or the Battery itself.

 

Try it and let us know.

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