12-27-2012 02:27 PM
Having serious issues with my Curve lately. It started freezing occasionally so I would do as the forums said and take out the battery which would solve it for a while.
Now, however, even when I do that and turn it back on the phone instantly freezes with messages coming through but the little timer is just constantly turning in the centre of the screen.
What can I do????
12-27-2012 02:35 PM
I had a curve with similar issues. I started off by removing apps I rarely used or need. I would start with this first. If you don't have anything to uninstall or don't see any improvement in performance, I suggest a software reload.
Here is the trusty guide:
If you decide to go this route, please back up your data using the desktop manager.
Another option is to have the local store do this for you.
I highly recommend to use blackberry protect if you haven't done so already. The link is in my signature. When dealing with software reloads, i just like having my stuff backed up because this is a major change being applied to your phone. Please keep us posted, we are here to help!