08-06-2009 08:25 PM
Solved! Go to Solution.
08-06-2009 09:40 PM
Ouch...the pain of buying used. Here is a KB with information for you:
KB05099 Steps to take before selling, or after buying, a previously owned BlackBerry smartphone
Unfortunately, in your case, that's only part of it...you need to remove the IT policy that is latent on the device. Here are some procedures that may (or may not) work:
In all cases -- expect that your BB will wind up as fresh and clean. Meaning that if you've already put anything onto it, it will be lost.
Good luck and let us know how it goes.
08-06-2009 10:50 PM
08-06-2009 11:55 PM
08-07-2009 12:00 AM