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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-10-2013
My Device: Torch 9810
My Carrier: Aircel

My phone is not switching on?

I kept my phone for charging and simultaneously put a song for downloading. It hung for a while so I removed the battery and tried to restart. The phone never started back. Please advise what to do? My phone is just 4 months old and I have been facing problems ever since I have bought it.

Posts: 95,139
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My phone is not switching on?

Connect it to the wall outlet charger, and while remaining connected remove the battery and see what happens.

Do you see any red LED activity, anything on the screen?

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