Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 5
Registered: ‎12-08-2008
My Device: Not Specified

My phone keeps randomly turning off

but its weird cause the little red light comes on when it turns off

 

what is going on? i have had it for like 3-4 months 

New Contributor
Posts: 5
Registered: ‎12-08-2008
My Device: Not Specified

Re: My phone keeps randomly turning off

oh and idk if this helps but when it shuts off it comes back on but the screen is white and the little hourglass is doing its thing for a while, the length of time is different every time.

 

i am unbelievably pissed about this

 

 

New Contributor
Posts: 5
Registered: ‎12-08-2008
My Device: Not Specified

Re: My phone keeps randomly turning off

actually it's more like it is resetting itself, idk whats wrong

 

please help ;_; 

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: My phone keeps randomly turning off

Have you ever reset the device by removing the battery? If not try that, and leave the battery out for a minute. Afterwards see if it's still doing it.

 

If it's still not working I'd recommend reloading the OS

http://crackberry.com/blackberry-101-how-install-or-upgrade-new-rim-operating-system-os

_______________________________________________________________________________________________________________
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.
New Contributor
Posts: 5
Registered: ‎12-08-2008
My Device: Not Specified

Re: My phone keeps randomly turning off

now it's saying JVM error 529

 

WTF 

New Contributor
Posts: 5
Registered: ‎12-08-2008
My Device: Not Specified

Re: My phone keeps randomly turning off

yeah people have been telling me to do that but i only have my macbook and dont even use that software they sent me

 

does anyone know if this can be done on a mac?

 

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: My phone keeps randomly turning off

Unfortunately all the software updates have to be done from a Windows based PC.
_______________________________________________________________________________________________________________
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.
New Member
Posts: 1
Registered: ‎11-01-2010
My Device: Curve 8500
My Carrier: Sprint

Re: My phone keeps randomly turning off

This is weird because just today the very same problem happened to me. I was emailing and all of the sudden the screen went black and turned back on.  It has been doing this now for about 10 times.  PLEASE HELP!

New Contributor
Posts: 3
Registered: ‎11-12-2011
My Device: Blackberry Curve 9360
My Carrier: Vodafone UK

Re: My phone keeps randomly turning off

Same has happened to me!!! i have also took the battery out a numerous of times now, its getting ridiculous. ive only had this phone for a month now, and its the new Curve 9360!!

New Member
Posts: 1
Registered: ‎02-14-2012
My Device: Blackberry 8700c
My Carrier: Mobilink

Re: My phone keeps randomly turning off

I have a blackberry 8700c. As i use it, t keeps switching off randomly.

Recently, i accidently left the charger on too long that it battery expanded - Increased in size!

I have a hunch that the battery has become weak dude to which the cell phone is constantly giving in.

Can anyone help me here?

#Frustrated