04-27-2013 06:43 PM
04-29-2013 11:49 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest creating a backup of your data by using BlackBerry Desktop Software (Go to Device>Backup) and then follow the steps in this KB article: www.blackberry.com/btsc/KB11320
Then test the performance before restoring any data.
Let me know if you have any more questions.
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