05-04-2013 03:56 PM
Can someone please help me??? While trying to perform a regular sync with my computer I received an error message that says I should send a log to support services with error message: line 131 in./Error.cpp but I have no idea how to send it. I need to sync my calendar and contacts and this has never happened before. I have taken the battery out of my phone hopeing that this would solve the problem but no luck. What the heck do I do to correct this problem?
05-05-2013 11:48 AM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!