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New Member
Posts: 1
Registered: ‎07-28-2012
My Device: Torch 9810
My Carrier: Orange

My phone won't turn on!

I updated the software on my Blackberry Torch 9810, it took forever to update and now it won't turn on. What do I do?

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Hall of Famer III
Posts: 57,560
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My phone won't turn on!

Hi and Welcome to the Community!

Please expand on your symptom description...does it try, but fail? Do any of the LEDs light up? Does it get part way through the loading bar? Some other symptoms? Please be complete and exact as the precise symptoms you see may well point in a different direction for remedy attempts.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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