04-25-2013 02:33 PM
My phone has been dead for about 10 days as I haven't used it. I am trying to charge it now and it has been on charge for at least an hour but nothing seems to be happening? No red light is turning on.
Would you please tell me how to fix this as I suppose to be giving it to a friend tomorrow and it needs to work!
04-25-2013 04:01 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!