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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-22-2012
My Device: blackberry torch 9810
My Carrier: o2

My phone wont turn on

My torch was doing a software update last night, i've woken up this morning and it won't turn on, when i plug the charger in the red light shows up briefly then goes off but nothing else happens, please help driving me mad


Many thanks

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: My phone wont turn on

You'll need to connect to BlackBerry Desktop Software and will probably need to reload your OS. Plug your phone in to your PC and open BDS. If your phone won't connect to it, see this:

www.blackberry.com/btsc/KB10144 .

Let us know if that helps you. Smiley Happy

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