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New Contributor
Posts: 2
Registered: ‎11-04-2008
My Device: Not Specified
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My "About" button is not working HELP

Hello fellow BB owners ive been tweaking and updating my new 8330 and it seems that now my about button does not respond.All the other menus and places work fine but when i click on the about button it just does not respond.


thanks in advance



Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My "About" button is not working HELP

Jason, have you recently upgraded your device to OS 4.5, and in that process did you remove the Voice Activated Dialing features? If you did, that also disables the Options > About screen, and was likely explained in the upgrade process you used.


Workaround: on the homescreen, press and hold ALT while typing E A C E 


Press ALT + rightSHIFT + H at the same time.

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New Contributor
Posts: 2
Registered: ‎11-04-2008
My Device: Not Specified

Re: My "About" button is not working HELP

Yes i upgraded to 4.5 last week but just the other day i went in and deleted all VAD files and some themes and stuff to free up space and i guess thats how that happened,thanks for the info and i guess its not to big of a deal since you just showed be how to access it another way.


thanks a bunch!!  Jason