04-16-2008 02:32 PM - edited 04-16-2008 02:37 PM
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04-17-2008 09:56 PM
It could be that your profiles database is corrupt. **Note : this will delete ALL profiles on your BlackBerry
To delete the profile database you will need the following:
1. A PC
2. Desktop Manager (probably v.4.2.2)
3. Your USB Cable
Assuming that you have the Desktop Manger installed
and the device has been successfully recognized you
A. Clicking the Backup/Restore button
B. Clicking the Advanced Button
C. From the collumn on the right (Device Databases) choose Profiles
D. Hit "CLEAR" at the bottom
E. Rebuild your profile as you would normally and test.
09-08-2008 08:38 PM - edited 09-08-2008 08:40 PM
Hi Laccura, and welcome to the forums!
Before reloading the OS.
Try two things;
Pull the battery while the device is ON, replace after a minute,
let the device reboot 1-3 min, See if it resolves the problem.
If not go to OPTIONS =ADVANCED OPTIONS - HOST ROUTING TABLES press the menu key and select REGITER NOW,
You will get a verification email,
Please let me know!