Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 22
Registered: ‎09-07-2008
My Device: Not Specified

My saved SMS messages are incomplete, why?

When I'm in the SMS menu, have a text message highlighted that contains all its history underneath then click on the menu key and hit Save, it saves it but it's missing some of the dialogue in that conversation.  Sometimes it'll only show my side of the SMS log and sometimes it'll show most of theirs and all of mine but a lot of times it'll be missing the other side's SMS messages.  But when I viewed it in the SMS menu before, it was all there.  What am I doing wrong?


How do I save all of an SMS conversation between me and someone else?

Forums Advisor III
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS

Re: My saved SMS messages are incomplete, why?

I just tried this and it worked perfect for me every time. Try a battery pull. Remove the battery with the phone o and leave it out for 30 seconds. Replace it and allow the phone 1-3 minutes to reboot. Then try to save a conversation. Any luck?
~Lorrie~ Master of All Things Blackberry!