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09-03-2013 05:14 PM
I just bet the call I got from Tijuana was made on my recently STOLEN TORCH 9810. I believe I neglected to fully activate the protect app. But, is there a way to deactivate/cripple/otherwise spitefully and maliciously disable that phone? I have the original equipment information as provided by Blackberry, i.e.., the box with complete details. I have purchased a replacement BB through legitimate channels, arggggh.
Solved! Go to Solution.
09-03-2013 06:02 PM
09-03-2013 06:17 PM
09-03-2013 08:15 PM
Fortunately, I followed your advice. It required more momentum than I had realized to get the process complete. I had made some general assumptions (wrong)at the time I notified AT&T of the "loss". I had the original packing with the IMEI info and although my phone was "reset" 2 times during this process my account was never updated. Patience required but done. So at least now it is blocked and I feel a tiny bit better. We take our pleasure in small ways when we can get it.
09-04-2013 09:28 AM
09-04-2013 02:12 PM