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New Contributor
Posts: 6
Registered: ‎09-03-2013
My Device: Torch 9810
My Carrier: AT&T
Accepted Solution

My stolen BLACKBERRY

I just bet the call I got from Tijuana was made on my recently STOLEN TORCH 9810.  I believe I neglected to fully activate the protect app.  But, is there a way to deactivate/cripple/otherwise spitefully and maliciously disable that phone?    I have the original equipment information as provided by Blackberry, i.e.., the box with complete details.  I have purchased a replacement BB  through legitimate channels, arggggh.

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: My stolen BLACKBERRY

Good day


Welcome to BB forums


Sorry to hear your device was stolen here is some info you can follow.

 

Lost or Stolen BlackBerry -- What to do?

 

 

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
New Contributor
Posts: 6
Registered: ‎09-03-2013
My Device: Torch 9810
My Carrier: AT&T

Re: My stolen BLACKBERRY

Thanks, I will probably file a police report.  Much chargin it may be in TJ and I was unable to wipe it clean...lesson learned. 

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: My stolen BLACKBERRY

Well also call your carrier to have that BlackBerry Black listed has it stolen.

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
New Contributor
Posts: 6
Registered: ‎09-03-2013
My Device: Torch 9810
My Carrier: AT&T

Re: My stolen BLACKBERRY

Again, another thanks....I reported it immediately but did not specify that it was stolen....will do now.

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: My stolen BLACKBERRY

Your welcome make sure you do it.

 

Take CareSmiley Sad

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
New Contributor
Posts: 6
Registered: ‎09-03-2013
My Device: Torch 9810
My Carrier: AT&T

Re: My stolen BLACKBERRY

Fortunately, I followed your advice.  It required more momentum than I had realized to get the process complete.  I had made some general assumptions (wrong)at the time I notified AT&T of the "loss".  I had the original packing with the IMEI info and although my phone was "reset" 2 times during this process my account was never updated.  Patience required but done.  So at least now it is blocked and I feel a tiny bit better.  We take our pleasure in small ways when we can get it.

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: My stolen BLACKBERRY

Yes next time for the future have your protect on just in case, and the good thing is that you block the PIN. What is the next BlackBerry you'll be getting next? Z10 or Q10?
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
New Contributor
Posts: 6
Registered: ‎09-03-2013
My Device: Torch 9810
My Carrier: AT&T

Re: My stolen BLACKBERRY

It will be awhile, I really like this phone/product. It functions spectacularly for my needs. And, it takes spectacular photos.
Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: My stolen BLACKBERRY

If you think the torch takes good photos wait till you get your hands on Z10.
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino