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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎10-02-2011
My Device: blackberry torch
My Carrier: vodafone

My text message inbox vanished

I dont know how but my inbox for my text messages vanished, maybe i accidentily deleted it when it was in my pocket but even when people send me a txtmessage i dont see it in the popup menu or get an alarm anymore, the only way i can check if i have new messages is when i open up the textmessage folder in the general message folder.


How can i fix this? cause its really annoying this way.


thanks in advance.

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: My text message inbox vanished


I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.

Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.

Please tell us if it works for you.

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