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BlackBerry® OS Smartphones

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Posts: 1
Registered: ‎08-25-2013
My Device: Torch II, Curve
My Carrier: XL, Telkomsel, Indosat

My wife's bb curve 9320/9220/9300 did not record an "unknown number" call in it's Phone Log

I checked in the Phone Log by doing alt-p in the main messages folder. Is it possible that the call was not recorded by the device? If so, what are the technical reasons?